Performance Videos

Upload, manage, and share video recordings of performances during your competition events.

Overview

The Performance Videos feature allows organization administrators to upload video recordings for each performance in a competition. Once uploaded, videos are:

• Streamable by staff and administrators for up to 1 year via Vimeo
• Downloadable based on your event settings (available indefinitely when enabled)

Accessing Performance Videos

1. Navigate to your Organization
2. Select the Event from your event list
3. Click on the Competition you want to manage
4. Select Video from the competition navigation menu

Understanding the Video Page

The Video page displays all divisions in your competition. Each division shows:

• Rounds within the division
• Performances within each round
• Video status for each performance (uploaded, processing, or available for upload)

Uploading Videos

Supported Video Formats

CompetitionSuite accepts the following video file types:

How to Upload a Video

1. Locate the performance you want to upload a video for
2. Click the Upload button next to the performance
3. Select your video file from your computer
4. Wait for the upload to complete

Upload Progress

During upload, you'll see:

• A progress bar showing the percentage complete
• The performance entry will indicate "Uploading…"

Once the upload finishes, the video enters a brief processing phase before becoming available.

Upload Limits

• Recommended file size: Less than 1 GB per video
• You can upload up to 3 videos simultaneously
• If you attempt to start a fourth upload, you'll receive a notification to wait until one completes

Watching Videos

Once a video has been uploaded and processed, staff and administrators can stream it directly:

1. Locate the performance with the uploaded video
2. Click the Play icon to open the video player
3. The video streams via Vimeo in your browser

Note: Video streaming is available for 1 year after upload.

Downloading Videos

If video downloads are enabled in your event settings, users can download videos:

1. Locate the performance with the uploaded video
2. Click the Download icon next to the performance
3. The video file will download to your computer

Note: Download availability is controlled by event-level settings. When enabled, downloads remain available indefinitely.

Removing Videos

To remove an uploaded video:

1. Find the performance with the video you want to remove
2. Click the Clear or Remove icon
3. Confirm when prompted: "Are you sure you want to remove the video?"
4. The video will be permanently deleted

Note: This action cannot be undone. Once removed, you'll need to upload the video again if needed.

Video Status Indicators

Troubleshooting

"Unsupported video format" error

Your video file type isn't supported. Convert your video to one of the supported formats (MP4 is recommended for best compatibility).

Upload fails or shows error

• Check your internet connection
• Ensure the file isn't corrupted
• Try a smaller file or different format
• Clear your browser cache and try again

Video stuck on "Processing"

Processing typically takes a few minutes. If it's been more than 15 minutes:

• Refresh the page
• If still processing, try removing and re-uploading the video

Can't upload more videos

You've reached the 3 simultaneous upload limit. Wait for one or more uploads to complete before starting new ones.

Best Practices

1. Keep files under 1 GB - Smaller files upload faster and process more reliably
2. Use MP4 format - It's the most widely compatible and typically has the best compression
3. Upload during off-peak hours - For large events, upload videos during times of lower internet usage for faster uploads
4. Verify uploads - After uploading, play the video to confirm it uploaded correctly
5. Organize as you go - Upload videos immediately after performances while you remember which video belongs to which group
6. Configure download settings - Review your event settings to control whether groups can download videos