Manage Email Preferences

Control which organizations can send you email messages through CompetitionSuite.

Understanding Email Preferences

When you're associated with groups in CompetitionSuite (as a coach, director, staff member, or administrator), organizations running events can send you messages. Email preferences let you control these communications on a per-organization basis.

View Your Email Subscriptions

Go to Settings > Email Settings
View the list of organizations you're connected to
See the current status for each organization (Send or Block)

Change Subscription for an Organization

Go to Settings > Email Settings
Find the organization in the list
Toggle the switch to change between:

Send - Receive emails from this organization
Block - Stop receiving emails from this organization

Changes save automatically

What Emails Are Affected?

Emails you CAN control:

Event announcements and updates
Organization newsletters
Group communications sent through CompetitionSuite
Mass notifications from event administrators

Emails you CANNOT block:

Account security notifications (password resets, login alerts)
Critical account updates
Direct messages about your specific registrations
Payment and invoice notifications

Frequently Asked Questions

Why don't I see an organization in my list?

Only organizations where you're a member of an active group appear in your email settings. If you've left a group or the group is no longer active, the organization won't appear.

Will blocking emails affect my event participation?

No. Blocking organization emails only affects mass communications. You'll still:

Be able to register for events
Access scores and commentary
Receive direct communications about your registrations

Can organizations see if I've blocked their emails?

No. Organizations cannot see individual subscription preferences.

I'm not receiving emails I want to receive

Check that the organization is set to Send in your preferences
Verify your email address is correct in Settings > Account
Check your spam or junk folder
Ask the organization to verify they have your correct email

How do I unsubscribe from all emails?

You can set each organization to Block individually. CompetitionSuite does not have a global "unsubscribe from all" option since account-related emails cannot be blocked for security reasons.