Event Receipts Report
The Event Receipts Report lists your organization's events for a season that were billed to a credit card, with links to each event's card receipts and invoice. Use it to collect billing documents for a whole season in one place.
Opening the Report
- Click Reports in your organization's menu.
- Under Season Reports, expand the season.
- Click Receipts.
What's Included
The report lists every event in the selected season that has a hold or a charge on a card, most recent first. Events with no card billing, such as Free events, are not listed. If no events qualify, the report shows "No event receipts found for this season."
Columns Displayed
| Column | Description |
|---|---|
| Event | The event's name, with its start date and location underneath |
| Receipts | Links to the event's card receipts and, when available, its invoice |
Links in the Receipts Column
| Link | When it appears | What it opens |
|---|---|---|
| View Preshow Receipt | Once the hold has been placed on the card, the day before the event | Our payment processor's receipt for the event's card payment, in a new tab |
| View Postshow Receipt | Only when more performances took place than the hold covered | The receipt for that additional charge, in a new tab |
| View Invoice | Once the event is over and the card has been charged | Downloads the event's PDF invoice |
Viewing Receipts
Click View Preshow Receipt or View Postshow Receipt to open the receipt from our payment processor in a new tab. From there you can view, print or save it.
Downloading Invoices
For an event that was paid by card and is over, a View Invoice link appears next to its receipts. Click it to download a PDF invoice your school's business office can keep on file. The link does not appear for Free or Practice events, or for events in a season billed by invoice. See Download an Invoice for Your Event.
Troubleshooting
Receipt link shows a "not found" page
- Our payment processor may be temporarily unavailable. Try again in a few minutes.
- Contact support if the issue persists.
An event is missing from the report
- Check that the correct season is expanded.
- Only events billed to a card appear. Free events, and events with no hold or charge yet, are not listed.
The invoice didn't download
If CompetitionSuite can't reach our payment processor, an error message appears above the report instead of the PDF. Wait a few minutes and try again.