Event Receipts Report

The Event Receipts Report displays payment receipts from event registrations throughout the season. Use this report to track payments, verify transactions, and reconcile financial records.

What's Included

The report shows all payment receipts for event registrations in the selected season.

Columns Displayed

Column Description
Date When the payment was processed
Group The group that made the payment
Event The event the payment was for
Amount The payment amount
Receipt Link to the payment receipt

Viewing Receipts

Click the receipt link in any row to view the full payment receipt. Receipts open in a new tab and include:

  • Transaction details
  • Payment method (last 4 digits)
  • Itemized breakdown
  • Confirmation number

Using This Report

Financial Reconciliation

At the end of a season or fiscal period:

  1. Export the report to CSV
  2. Compare totals against your payment processor records
  3. Verify all expected payments are present

Answer Group Questions

When a group asks about a payment:

  1. Search the CSV export for their group name
  2. Locate the specific receipt
  3. Share the receipt link if needed

Track Revenue by Event

Sort or filter the exported data by event to see:

  • Total revenue per event
  • Average payment amounts
  • Payment timing patterns

Exporting Data

Click Export to CSV to download the complete dataset. The export includes:

  • All columns shown in the report
  • Every receipt for the selected season
  • Data formatted for spreadsheet applications

Understanding the Data

What's Included

  • Event registration payments
  • Payments made through the platform
  • Successful transactions only

What's Not Included

  • Refunds (shown separately in your payment processor)
  • Offline payments not recorded in the system
  • Membership fees (see Season Membership Report)

Troubleshooting

  • The payment processor page may be temporarily unavailable
  • Try again in a few minutes
  • Contact support if the issue persists

Missing expected payments

  • Verify the correct season is selected
  • Check if the payment was processed in a different season
  • Confirm the payment completed successfully in your payment processor

Amounts don't match expectations

  • The report shows the transaction amount at time of payment
  • Subsequent refunds are not reflected
  • Check your payment processor for the current status
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