Canceling an Event

The Cancel Event section allows you to permanently remove an event from your organization. This is an irreversible action that should only be used when an event is no longer needed.

Accessing Cancel Event

1. Navigate to your Organization > Events > select your Event
2. Click Setup in the event navigation
3. Click Cancel Event in the sidebar (at the bottom)

Note: This option is hidden if the event details are locked (typically after the event has been finalized).

Before Canceling

Data That Will Be Lost

Canceling an event permanently removes:

• Event configuration and settings
• Lineup and performance order
• Schedule and timing information
• Judge assignments
• Any entered scores
• Registration data
• Commentary files
• All associated event data

Data That Is Retained

Canceling an event does NOT remove:

• Groups from your organization
• Judges from your organization
• Organization settings
• Other events

Canceling the Event

1. Read the warning message carefully
2. Understand that this action cannot be undone
3. Click Yes, Cancel My Event
4. The event is permanently removed

What Happens After

• You're redirected to your organization's event list
• The event no longer appears anywhere in the system
• Any public links to the event become invalid
• Registered groups lose access to that event

Refund Policy

Important: Canceling an event does not automatically process refunds.

• If the event has already occurred, no refund is issued
• For pre-paid events that haven't occurred, contact CompetitionSuite support for refund requests
• Registration fees paid by groups should be handled separately through your organization's policy

When to Cancel

Appropriate reasons to cancel:

• Event created by mistake
• Event will not take place
• Duplicate event needs to be removed
• Test event needs cleanup

Alternatives to Canceling

Before canceling, consider these alternatives:

Hide from Public View

If you don't want the event visible but want to keep the data:

1. Go to Pages settings
2. Set visibility to Hide
3. Data is preserved but not publicly accessible

Restrict Access

If you want to limit who can see the event:

1. Go to Event Restriction
2. Enable restriction
3. Only authorized users can access

Reschedule

If the event is postponed:

1. Go to Event Details
2. Change the date
3. Update registrants as needed

Locked Events

If the Cancel Event option is not visible or disabled:

• The event has been finalized
• Scores have been officially released
• The event cannot be canceled through the interface

Contact CompetitionSuite support if you need to remove a locked event.

Support Contact

If you have questions about canceling an event or need assistance:

1. Contact CompetitionSuite support
2. Provide your organization name and event name
3. Explain your situation
4. Support can assist with special circumstances

Related Topics

• Event Setup Overview
• Canceling an Event