Change Your Password
Regularly updating your password helps keep your CompetitionSuite account secure.
How to Change Your Password
- Go to Settings > Security
- In the Password section, click Change Password
- Enter your current password
- Enter your new password
- Enter your new password again to confirm
- Click Save
Password Requirements
Your new password must:
- Be at least 8 characters long
- Be different from your current password
Tips for a strong password:
- Use a mix of uppercase and lowercase letters
- Include numbers and special characters
- Avoid common words or personal information
- Consider using a password manager
Troubleshooting
I forgot my current password
If you don't remember your current password, you'll need to reset it:
- Log out of CompetitionSuite
- On the login page, click Forgot Password?
- Enter your email address
- Check your inbox for a reset link
- Follow the link to create a new password
See How do I reset my password? for detailed instructions.
My new password isn't being accepted
- Ensure it's at least 8 characters long
- Make sure the password and confirmation match exactly
- Try a different password if the current one seems too simple
I keep getting logged out after changing my password
This is normal behavior. After changing your password:
- You may need to log in again on other devices
- Browser-saved passwords will need to be updated
- Any saved login sessions will be refreshed
Security Recommendations
- Change your password every few months
- Don't reuse passwords from other websites
- Enable two-step verification for additional security
- Never share your password with others