Understanding Member Types
Your group has four member types, each with different access levels. Choosing the right type ensures everyone sees what they need—nothing more, nothing less.
Member Types at a Glance
| Type | Best For | Access Level |
|---|---|---|
| Admin | Directors, head coaches | Full access + can manage members |
| Staff Member | Instructors, assistants | Full access to all content |
| Competitor | Performers, students | Only feedback shared by admin |
| Event Messages Only | Chaperones, boosters, parents | Notifications only |
When to Use Each Type
Admin
Use for people who need to manage the group: add or remove members, grant access to competitors, and view the audit log. Admins also have full access to all scores, commentary, videos, and resources.
Typical roles: Director, Head Coach, Program Administrator
Staff Member
Use for instructors and coaches who need to see all performance feedback but don't need to manage members. Staff Members see everything Admins see, except they cannot add/remove members or grant competitor access.
Typical roles: Assistant Instructor, Coach, Choreographer, Music Director
Competitor
Use for performers who should only see specific feedback that you choose to share with them. Competitors cannot access scores, videos, or resources unless you explicitly grant access to individual captions.
Typical roles: Student performer, Athlete, Ensemble member
Event Messages Only
Use for people who need to stay informed about schedules and announcements but don't need access to performance details. Perfect for support personnel who help with logistics.
Typical roles: Chaperone, Band Booster, Parent volunteer, Equipment manager
What Each Type Can Access
| Feature | Admin | Staff Member | Competitor | Event Messages Only |
|---|---|---|---|---|
| View all captions | Yes | Yes | Only granted | No |
| View score summaries | Yes | Yes | No | No |
| Play/download videos | Yes | Yes | No | No |
| Access resources | Yes | Yes | No | No |
| View recaps | When released | When released | Public only | Public only |
| Receive notifications | Yes | Yes | Yes | Yes |
| Manage members | Yes | No | No | No |
| Grant competitor access | Yes | No | No | No |
Related Topics
- Managing Group Members — How to add, change, and remove members
- Managing Competitor Access — How to share specific feedback with competitors
- Member Audit Log — Track all member changes