Managing Event Registration

The Registration section allows groups to register themselves for your event online. You can control when registration opens, set limits, configure pricing, and manage registered groups.

Accessing Registration Settings

1. Navigate to your Organization > Events > select your Event
2. Click Setup in the event navigation
3. Click Registration in the sidebar

Registration Details

Allow Registration

Toggle registration on or off:

Registration Begins

Set the date and time when registration opens. Groups cannot register before this time, even if registration is enabled.

Registration Ends

Set the deadline for registration. After this date and time:

• Groups cannot register for the event
• You can still manually register groups

Maximum Registrants

Control how many groups can register:

When using Overall Limit:

• Enter the maximum number of groups
• Once reached, additional groups are added to a waitlist

When using Group Type Limits:

• Each group type shows in a table
• Set each type to "Limit" or "Unlimited"
• Enter the maximum for limited types

Membership Group Max Events

Controls whether this event counts toward a group's maximum events (if defined in their membership level):

Use "Exclude" for optional events or events that shouldn't consume membership benefits.

Event Price

Set the registration fee:

Single Price: Enter the fee all groups pay (e.g., 150.00)

Membership-Based Pricing: If your organization has membership levels with event pricing:

• Each level appears in a table
• Set each level to "Enabled" or "Disabled"
• Enter the price for enabled levels

Note

Add an optional message that groups see when registering. Use this for:

• Important instructions
• Payment information
• Event-specific requirements
• Contact information for questions

Division Availability Tab

The Divisions Available for Registration tab shows which divisions groups can register for:

How It Works

• Divisions are grouped by group type
• Each division shows its registration status:
• Can register (teal label) - Groups can register for this division
• Registration disabled (red label) - Division is not available

Requirements for Division Availability

A division appears as available when:

1. A scoring configuration is selected for that group type
2. The division exists in your organization
3. The division is not explicitly disabled

If you see "There is no scoring configuration selected":

1. Go to Event Details
2. Select a scoring configuration for that group type
3. Return to Registration to see available divisions

Registered Groups Tab

The Registered Groups tab shows all groups registered for this event:

Group Information

Each registered group shows:

• Group name and location
• Registration date and time
• Payment date (if paid)
• Postmark date (if applicable)

Status Labels

Registration Count

The header shows:

• Registered: Number of registered groups (and limit if set)
• Waitlisted: Number of groups on the waitlist (if applicable)

Manual Registration

Click Manual Registration to add a group without them going through the online process:

1. Click Manual Registration
2. Search for the group by name
3. Select the division
4. Complete the registration

This is useful for:

• Late registrations
• Groups without system access
• Comp registrations

Cancel Registration

To remove a group's registration:

1. Find the group in the list
2. Click Cancel Registration
3. Confirm the cancellation

Warning: Canceling a registration does not automatically refund any payments.

After Registration Closes

Once registration ends or you've manually closed it:

1. Review the registered groups list
2. Use Import from Registration in the Lineup section to add groups to the competition
3. Make any necessary adjustments to divisions or placement

Common Scenarios

A Group Missed Registration

If registration has closed but a group needs to attend:

1. Click Manual Registration
2. Find and add the group
3. Import them to the lineup separately

Changing Registration Limits

You can adjust limits at any time:

• Reducing limits doesn't remove existing registrations
• Groups already registered are unaffected
• New limit applies to future registrations only

Moving Groups from Waitlist

When a spot opens up:

1. The waitlisted group is automatically promoted if "first come, first served"
2. Or manually register the desired group
3. Cancel the waitlisted registration if not needed

Related Topics

• Event Setup Overview
• Creating the Lineup
• Manually Registering a Group