Viewing Group Invoices
As a group administrator, you can view all invoices issued to your group by the organizations you're registered with. The Invoices page provides a centralized location to track outstanding balances, payment status, and invoice history.
Accessing Invoices
- Navigate to your group dashboard
- Click Invoices in the top navigation bar
Note: You must have management access to your group to view invoices. If you don't see the Invoices option, contact your group's administrator to request access.
Understanding the Invoices Page
The Invoices page is divided into two main sections:
Season Selector (Left Panel)
The left panel displays all seasons for which your group has invoices. Each season shows:
- Season name - Click to view invoices for that season
- Warning indicator - A red warning icon appears next to seasons with unpaid invoices
Seasons are sorted with the most recent at the top.
Invoice List (Right Panel)
When you select a season, all invoices for that season appear in the main table with the following columns:
| Column | Description |
|---|---|
| Invoice | The invoice number/ID |
| Name | Description of what the invoice is for |
| Balance | Current amount due on the invoice |
| Status | Current payment status (see below) |
Invoice Statuses
Invoices display one of four statuses:
| Status | Description |
|---|---|
| Paid | Invoice has been paid in full |
| Due [date] | Invoice is open with an upcoming due date |
| Overdue | Invoice is past its due date and unpaid |
| Void | Invoice has been cancelled |
Overdue invoices are highlighted to help you quickly identify items needing attention.
Searching Invoices
Use the search box above the invoice table to filter invoices. The search works across:
- Invoice numbers
- Invoice names
This is helpful when looking for a specific invoice or when you have many invoices to review.
Viewing Invoice Details
To view the full details of any invoice:
- Find the invoice in the list
- Click the View button on the right side of the invoice row
- The complete invoice opens in a new browser tab
The invoice detail page shows:
- Complete line item breakdown
- Payment history
- Due date and terms
- Payment options (if online payment is enabled)
Paying Invoices
If the organization has enabled online payments:
- Click View to open the invoice
- Review the invoice details
- Click the payment option to process your payment
Contact the issuing organization directly if you need to arrange alternative payment methods.
Frequently Asked Questions
Why don't I see the Invoices menu option?
You need management-level access to view your group's invoices. Contact your group's administrator to request this access.
Why is there a warning icon next to a season?
The warning icon indicates that season has one or more unpaid invoices. Click the season to view which invoices need attention.
Can I pay invoices directly through CompetitionSuite?
If the organization has enabled online payments, you can pay directly from the invoice detail page. Otherwise, contact the organization about their accepted payment methods.
Why is an invoice marked as Void?
A voided invoice has been cancelled by the organization. You do not need to pay voided invoices. If you believe an invoice was voided in error, contact the issuing organization.
I paid an invoice but it still shows as unpaid. What should I do?
Payment processing may take time to reflect in the system. If your payment doesn't appear after 24-48 hours, contact the issuing organization with your payment confirmation.