Accessing Performance Videos
Some events record your performance on video. When available, you can watch and download these videos through the Past Events page.
Finding Performance Videos
- Go to Events > Past Events in your group
- Select a year from the sidebar
- Find the performance you want to watch
- Look for video links in the panel footer
Watching Videos
Play Video
Click Play Video to watch your performance:
- A video player opens in a popup window
- The video begins playing automatically
- Use standard video controls to pause, seek, or adjust volume
Video Player Controls
| Control | Function |
|---|---|
| Play/Pause | Toggle playback |
| Progress bar | Jump to specific times |
| Volume | Adjust audio level |
| Fullscreen | Expand to full screen |
| Quality | Adjust video quality (if available) |
Downloading Videos
Steps to Download
- Click Download Video in the panel footer
- Wait for the download link to generate
- The video file begins downloading automatically
Download Considerations
| Factor | Description |
|---|---|
| File Size | Videos may be several hundred MB |
| Format | Typically MP4 format |
| Quality | Full resolution as recorded |
| Connection | Requires stable internet for large files |
Video Availability
When Videos Appear
Video links only appear when:
- The event recorded performances
- Video has been made available to groups
- Your staff account has video access
Video Restrictions
Some organizations restrict video access:
| Restriction | Description |
|---|---|
| Download limit | Maximum number of times you can download |
| View only | Play available but download disabled |
| Staff restricted | Only certain staff members can access |
Understanding Restrictions
- Play Video but no Download - Organization disabled downloads
- Neither option available - Video not yet available or not recorded
- Download blocked - You've reached the maximum download count
Download Limits
Some events limit the number of video downloads per group.
Reaching the Limit
If you see "The number of allowed downloads has been exceeded!":
- Your group has used all available downloads
- Contact the organization to request additional access
- Consider sharing downloaded files among staff
Best Practices
- Coordinate with other staff before downloading
- Download once and share the file internally
- Use streaming (Play Video) when possible
Video Not Available
If you don't see video options:
| Reason | Solution |
|---|---|
| Event didn't record video | N/A - video wasn't captured |
| Video not yet available | Contact your circuit or event host |
| Video access restricted | Contact your circuit or event host |
| Video removed | Older videos may no longer be available |
Tips for Using Performance Videos
Reviewing Footage
- Watch with commentary - Play video alongside audio commentary
- Multiple viewings - Focus on different sections each time
- Take timestamps - Note specific moments to discuss with your group
- Compare events - Track improvement across the season
Technical Tips
- Use a strong WiFi connection for streaming
- Download during off-peak hours for faster speeds
- Clear browser cache if video won't load
Troubleshooting
Video Won't Play
- Check your internet connection
- Try a different browser
- Disable ad blockers or popup blockers
Download Fails
- Ensure sufficient storage space
- Try again during off-peak hours
- Check if download limit was reached
Poor Video Quality
- Allow video to buffer before watching
- Check video quality settings in player
- Downloaded versions may be higher quality than streamed
Error Messages
| Error | Meaning |
|---|---|
| "There doesn't appear to be a video available" | Video wasn't recorded or isn't available |
| "Download limit exceeded" | Group reached maximum downloads |
| Connection timeout | Try again; may be high traffic |